Now you can also call or chat with us for digital support! Our new phone service is open from Monday to Friday between 9-12 at 09 310 10011. The chat is open for the same hours and can be found in the lower right corner of this page. The request form for remote digital support is currently out of use.

What is digital support?

There are more than 150 digital support points around the city

Digital support is provided by service locations of the City’s different divisions: Libraries, service centres, youth work locations, community centres, adult education centres, customer service points and all service points of Helsinki-info. Digital support can be provided as local support at a service point, at-home support or remote support.