Now you can also call or chat with us for digital support! Our new phone service is open from Monday to Friday between 9-12 at 09 310 10011. The chat is open for the same hours and can be found in the lower right corner of this page.

Contact information

The Participation and Citizen Information Unit of the Communications Department of the Helsinki City Executive Office coordinates the digital support. Representatives from various divisions and partners of the City participate in the planning of operations. Contact information for coordination of digital support, cooperation and feedback can be found below.

Coordination of digital support

City Executive Office

Head of Digital Inclusion Anne Nissinen, tel. 09 310 24443,

Special Planning Officer Ari Tammi, tel. 040 353 7228,

planner Sofia Sato,

Helsinki City Library
Pedagogical Informatician Anna Swahn,

Community centres
Head of Community Centre Operations Irene Pudassalo-Thurman,

Service centres
Customer Adviser Kirsi Mikkonen,

Finnish Adult Education Centre
ICT Designer Juhana Mykrä,

Arbis, the Swedish Adult Education Centre
Teacher responsible for the planning Jan Amnell,


The City of Helsinki works together with associations and businesses on digital support. If your organisation is interested in working with the City of Helsinki, please contact

Digital support experts receive regular training and have a network through which they can receive peer support. If you are looking to join the network of digital support experts, please contact us at the e-mail address above and we will send you an invitation.

Cooperation partners in organising digital support

Executive Director Juulia Andersson,

Helsinki Missio
Project Coordinator Sirpa Hirvonen,


We value your opinion and would like to hear about your experience. You can send any feedback on Helsinki’s digital support services by e-mail.

Information about digital support on other websites

• Coordination of digital support in the Digital and Population Data Services Agency
• Digital support providers on
• More information on the City of Helsinki website