Now you can also call or chat with us for digital support! Our new phone service is open from Monday to Friday between 9-12 at 09 310 10011. The chat is open for the same hours and can be found in the lower right corner of this page.

How to find digital support

Get support with everyday digital issues via the city's digital support channels. You can get help free of charge at different service points, remotely or in your own home.

Call to Digital support 09 310 10011

Chat with us (in the lower right corner of the page)

Ask remote digital support by filling a form

Operational support over the phone or via a video link

All community houses in Helsinki have computers for electronic services. If necessary, you can also get digital support for using your own devices.

HelsinkiMissio’s at-home digital support

Guidance and help with accessing the services

Guidance and peer support

ENTER ry provides ICT mentoring for the elderly, available at libraries, service centres, and other public locations

Digital support, self-learning in courses and open information briefings

IHH offers a wide array of official services and detailed guidance, specially designed to assist immigrants who have recently arrived. Their main objective is to ensure a smooth transition and easy integration into their new environment

The service map shows you where to find digital support in the City of Helsinki