Where can I find digital support? Close to you around Helsinki

The easiest way to find the City of Helsinki locations where you can get digital support is the service map.

More detailed information on service hours and content can be found on the service location’s own website. In addition to the City’s own employees, digital support is also provided by voluntary peer tutors.

Libraries

Helsinki City Library provides diverse digital support throughout the city. Individual guidance is available regarding the library's e-materials and the contents of literature and music. Additionally, the libraries arrange courses in how to use, for instance, the internet, e-mail, social media and devices.

The libraries' guidance calendar
Additional information about guidance arranged by the libraries
Peer-to-peer digital support in Helsinki by ENTER ry (also in English)

Helsinki Finnish Adult Education Centre

Helsinki's Finnish-language Adult Education Centre offers on-call digital support in its five computer labs whenever the centre is open. The Adult Education Centre arranges classes in information technology and also informational events and guidance on information technology at the centre's eight service points throughout Helsinki. Information about the service points, opening hours and contact details of the Finnish Adult Education Centre is available on its web page.

Multilingual guidance

The Adult Education Centre also provides digital guidance and support in english, arabic ja russian. Guidance is available for smartphones, tablets, computers and also for the use of e-services .

Service is offered for all interested.

Digital guidance , Aino التوجيه والارشاد الرقمي
https://ilmonet.fi/course/H215451
Digital guidance , Vuotalo التوجيه والارشاد الرقمي
https://ilmonet.fi/course/H215452
Digital guidance , Stoa التوجيه والارشاد الرقمي
https://ilmonet.fi/course/H215417
Digiopastus venäjäksi, Stoa / Диги
консультации на русском языке в Stoa
https://ilmonet.fi/course/H215447
Digiopastus venäjäksi etänä / Диги
консультации на русском языке онлайн
https://ilmonet.fi/course/H215450

Arbis, Helsinki's Swedish Adult Education Centre

The City of Helsinki's Swedish-language Adult Education Centre, i.e. Arbis, provides digital support concerning the use of computers, tablet devices, digital cameras and software.

Additional information and appointments:
Jan Amnell, e-mail jan.amnell (at) arbis.hel.fi, phone 040 509 6834. Information about the courses can be found on Ilmonet.

Resident houses and service centres

The digital support provided by the Social Services and Health Care Division mainly takes place at the city's resident houses and the neighbourhood stations and the all-round service centres.

The service centres and their activities are aimed primarily at the pensioners and the unemployed. You can turn to most service centres to make an appointment for digital support, either by phone or on the spot.